Part B: Navigating Human Waters - Communication & Interpersonal Excellence

This part is designed and recommended for Shipboard Cadets and Ratings (Support Level). A must for Operational and Management Level Officers.

Composed of 7 Modules:

• Module 3: Effective Communication
• Module 4: Active Listening
• Module 5: Conflict Resolution
• Module 6: Emotional Intelligence
• Module 7: Cross-Cultural Communication
• Module 8: Assertiveness
• Module 9: Interpersonal Relationships

Total Contact (Viewing Hours) – 3 Hours.

This course delves into the foundational soft skills that underpin all effective human interaction onboard. We will explore how to transmit your message with clarity, genuinely listen to understand, bridge cultural divides, foster empathy, and navigate disagreements constructively. Mastering these skills will not only enhance your professional effectiveness but also transform your ship into a more harmonious and productive environment, paving the way for your accelerated career progression.